How do I transfer a call?

There are different ways to transfer a call: 

• Blind Transfers: Direct transfer to another extension without first initiating a call to the end destination.
• Semi-Attended Transfers: Transfer the call while the target phone is still ringing.
• Attended Transfers: Transfer the call after the target party answers the phone.

You can transfer a call in the following ways using your Yealink phone: 

Blind Transfer

1. Press the TRAN button or the Tran softkey during a call. The call is placed on hold.
2. Enter the number to which you would like to transfer.
3. Press the TRAN button or the Tran soft key.

Semi-Attended Transfer

1. Press the TRAN button or the Tran softkey during a call. The call is placed on hold.
2. Enter the number to which you would like to transfer and then press the #SEND key.
3. Press the TRAN button or the Tran softkey when you hear the ring-back tone.

Attended Transfer

1. Press the TRAN button or the Tran softkey during a call. The call is placed on hold.
2. Enter the number to which you would like to transfer and then press the #SEND key.
3. Press the TRAN button or the Tran softkey once the second party has answered and is ready to accept the call.