Below is a description of the icons available during a call and how they function:
- Microphone open, caller can hear you
- Microphone muted, caller cannot hear you
- This will end the call
- Keypad will open and you will be able to enter numbers or symbols from the keypad as needed during a call. You can use your keyboard or mouse to select the numbers.
- Pause icon allows you to place a call on hold. When the indicator is orange, the call has successfully been placed on hold and your caller will hear your music on hold.
- This function provides the option to transfer the call. When selected you will have 3 options:
1) Transfer to another extension or auto attendant
2) Transfer to a US telephone number, or
3) Transfer to another device (for example your desk telephone)
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